“WhatsApp has come in to fill the void”: In Zimbabwe, the future of news is messaging

To address the food insecurity problem among its low-income students, Columbia University launched Swipes, a meal sharing app in which students with a surplus of “meal swipes” could donate them to students in need. But when that app struggled to function and roll out properly, Columbia looked downtown to New York University, where student Jon Chin launched a similarly purposed but more effectively designed app, Share Meals. So far, the app has enabled over a thousand meal donations, and is hoping to work with Columbia to share its code and expand its donor services.

Across the United States, tribal lands have the lowest access to internet, an issue that restricts opportunity and education in those areas. In New Mexico, several small tribes have partnered to lay fiber-optic cables that connect the libraries, which serve as primary sources of internet connection, to faster, cheaper internet.

Though homelessness is an entrenched and complex problem, small solutions can make a difference in the daily life of homeless individuals. Lockers for overnight cell phone storage in a homeless shelter in Chicago are significant: people can wake up with a sense of security, knowing their phones will be available to help find jobs or stay in touch with loved ones. This is part of the Chicago Youth Storage Initiative, which as since funded 755 storage unites at homeless shelters across Chicago.

Readers on the BBC website can now find out more about select stories through “Appy Helper,” a module that provides background about an ongoing, complex story. The module works through both a chat-style interface that readers navigate via prompts or a more linear timeline display.

Getting away from daily publishing helps local newspapers focus on serving their audience. The Quoddy Tides, a family-owned newspaper in Eastport, Maine, publishes only twice monthly. Publishing less frequently allows the newspaper to include more local stories, which are of interest to their community of readers, many of whom either live in, or have ties to the community. By avoiding the 24-hour news cycle, the newspaper can focus on local discourse and civic engagement.

Crime-tracking mobile apps give millions of Brazilians crowdsourced data on urban violence, alerting people to dangerous places and filling gaps in government data on shootings, robberies, and other risks. But apps such as Fogo Cruzado (“Crossfire”) and Onde Tem Tiroteio (“Where There's a Shooting”) offer statistically crude glimpses of crime, distorted by media and racial biases that one expert blames for myths about the risks people actually face.

An initiative on the Moscow metro system has posters on the train featuring cats and dogs that are looking for a home. Known as the “Tails and Paws” train, these animals come from 13 animal shelters in the city and riders can use their phone to scan the poster to learn more about the animals up for adoption. “It’s about forming a new culture of responsible attitude to animals,” says one of the workers at a shelter.

A New York-based nonprofit called Students for a Free Tibet is training Tibetans in "how to stage nonviolent protests." This effort, in conjunction with other Tibetan NGOs, has helped activists in Dharamsala, India to become "more organized, media savvy and technologically sophisticated," which in turn has increased the number of people who have come together to participate in the nonviolent protests.

Chicago Connected is a $50 million four-year program that has already provided high-speed broadband to over 40,000 households in need, representing around 64,000 Chicago public school students, and plans to expand. On-the-ground community outreach in multiple languages was key to connecting residents to the program quickly, which was needed as school went virtual due to COVID-19. The public schools helped identify eligible low-income students whose parents were then contacted by outreach workers.

Two insurance companies, Discovery and Dialdirect, implemented a smartphone app for drivers to report potholes in their city. The companies then fill the potholes and brand them with their logos.