Now he slings ice cream, instead of cocaine; ShopRite finds talent in former drug dealers

Assertive community treatment teams working through outreach-centered programs in Maricopa County have become an industry standard for treating those with persistent and severe mental illnesses who have recently been incarcerated. They provide a long-term approach, aiming to halt a cycle of incarceration and hospitalization by focusing on underlying issues such as what caused the police interaction and incarceration.

The Eris Conflict Resolution life-coaching company is using conflict mediation and resolution to help those experiencing sexual harassment in the workplace. The company works with both stakeholders and the businesses involved in one-on-one mediation, course modules, and the option of conflict mediation certification to give them the tools to end the harassment safely. Since opening, 19 of the 27 clients have seen the results they were hoping for.

By making listening and communication a priority, employers can improve employee retention. In Ohio, Mansfield Plumbing Products designated an employee liaison whose job is to listen to employees and facilitate communication between workers and management. By implementing clear communication channels, employers can better learn how to address their workers' needs.

To replace lost business and keep their employees on staff, Tasmanian businesses quickly diversified into new product lines to meet COVID-19-related demand. A camera accessories firm that saw nearly all of its sales to the film and TV industries dry up became a manufacturer of face shields. A plastic manufacturer increased its business by turning out acrylic counter-top protective screens. And a whiskey distillery began producing 2,000 liters of hand sanitizer per week.

More than 2,700 police departments in the U.S. have crisis intervention teams aimed at responding to mental health crises with fewer arrests and less violence, but the death of Daniel Prude in Rochester police custody offers clear lessons in the shortcomings and misuse of the CIT model. A lack of adequate mental health services across the country, coupled with superficial training of the police, too often means a police response to a crisis will not de-escalate the situation or lead to meaningful help for the person in crisis. A recent study found CITs have not shown they will lower violence.

Frustrated by a tight labor market, two locally owned Grand Rapids employers discovered the virtues – economic, not just moral – of hiring formerly incarcerated people, whose gratitude for an opportunity translated into excellent performance and less risk of adding to rapid turnover. The employers helped guarantee success by paying for support services that made post-prison transitions easier. The employers then talked hundreds of other local employers into doing the same. Besides providing a business advantage, the program changes lives and is evidently contributing to much lower rates of recidivism.

Tribaja connects a diverse pool of qualified candidates to tech companies that have cultivated supportive work environments for people of color in an industry that has famously lacked inclusion. Tech companies have attempted to draw a more diverse population into their workforce but have met with little success. "Tribaja has helped about 100 people find jobs this past year."

New Hampshire's Rockinham County gives some people with extensive drug and criminal histories an offramp from the criminal legal system, in the form of housing at Cross Roads House and a drug court to emphasize treatment over punishment. But, while other cities in the state meet such needs with multiple programs, the second-most populous county in the state has a severe shortage of supportive housing and services. Such services can make the difference between prison and success, and even between life and death in a place with high rates of overdose deaths.

Generation 2.0 empowers migrant job-seekers through career counseling, resume help, and interview prep. Additionally, it provides diversity workshops for employers who are unfamiliar with the bureaucratic aspects of hiring an asylum-seeker. The program has successfully helped refugees find work and navigate unfamiliar Greek systems to integrate into Greek society.

Employers like the St. Partick Clinic in South Sudan are hiring based on attitude and trainability instead of technical skills and knowledge to find employees that are trustworthy and reliable.