Just a click away: Apps bring doctors to your home

Almost a quarter of rural Americans surveyed by NPR had used a telehealth service in the past few years. While new technologies are allowing remote patients to gain new access to healthcare, lack of broadband service and outdated insurance policies are making it hard for more widespread adoption.

New Certified Community Behavioral Health Clinics provide mental health services to all residents with a diagnosed mental health condition. Fees are based on income and insurance coverage, using a sliding scale discount program to help remove the financial barriers that often prevent those in need from seeking care.

Many psychologists and counselors have moved their therapy sessions online due to the coronavirus pandemic, which has been received largely positively across the nation. As the pandemic continues, however, there is an increasing need for therapists who are trained to work with other therapists or first responders, so some states are now increasing online educational training, using social media to make connections, and utilizing professional organizations to "keep records of therapists available and trained to work with other first responders."

Volunteer groups in Georgia are making cloth masks for non-coronavirus patients at local hospitals so that personal protective equipment can be reserved for medical staff in direct contact with COVID-19 patients. Although these masks do not provide the same kind of protection as medically regulated masks, they do serve as a back-up and thousands have been delivered to area hospitals.

To allow patients to still see their doctors during the coronavirus pandemic, insurance providers have eliminated some of the barriers for providers to be reimbursed for telehealth appointments. This change in policy has helped doctors in Maine grow their telehealth practices in ways that may outlast the pandemic.

Amid the pandemic, medical researchers and an abortion-rights advocacy group in the U.S. are working to make the abortion pill available via mail. Although there is ambiguity surrounding the rules and regulations of how the pill must be distributed to patients, some doctors have helped efforts by agreeing to register with F.D.A.-approved manufacturers and a handful of states are allowing the pill to be mailed after an in-person ultrasound has been conducted.

The CARES Act was meant to help small businesses, including hospitals, find financial stability during the coronavirus pandemic, but confusing guidelines and a lack of oversight have impeded the success. This reality has been especially difficult for rural hospitals, some of which "have left millions in relief aid untouched, spiraling deeper into debt for fear that the wrong decision could force them to return money."

To help address burnout for child welfare workers in Knox County, Ohio, Knox County Job & Family Services has launched a two-pronged approach that aims to offer wellbeing services to employees. Although the Covid pandemic impeded the rollout of these self-care services and resources, feedback has been positive.

Community health workers with North Carolina Formerly Incarcerated Transition Program (NC FIT) counsel people recently released from jails and prisons to help them get the care they need for mental and physical health problems. The program closes some but not all of the gaps left by the state's inadequate Medicaid coverage and prison health services. Banking on the trust that comes with shared experiences, the formerly incarcerated health workers can connect people with medication-assisted treatment for substance use, covid-related treatments, and mental health care, all common ailments post-incarceration.

JEAY Healthcare is an app that provides quick, accessible healthcare that is both convenient and affordable. People who sign up on the app can consult physicians through audio and video calls, perform medical tests, book lab appointments, get prescriptions and order medical equipment straight to their doorstep. Since the app launched in February 2023, there have been 130 daily users recorded between the ages of 18 and 24.