For the first time, Massachusetts cellphone users can text 911

One-third to half of those killed by police are disabled, a recent report says. “Our problem isn’t with police,” one mental health advocate says, but both sides say officers need more training.

To address the food insecurity problem among its low-income students, Columbia University launched Swipes, a meal sharing app in which students with a surplus of “meal swipes” could donate them to students in need. But when that app struggled to function and roll out properly, Columbia looked downtown to New York University, where student Jon Chin launched a similarly purposed but more effectively designed app, Share Meals. So far, the app has enabled over a thousand meal donations, and is hoping to work with Columbia to share its code and expand its donor services.

The Law Enforcement Assisted Diversion (LEAD) program in Alamosa, Colorado, gives police officers the option of sending people to substance abuse treatment rather than straight into the criminal justice system. Used in non-violent cases, the diversion program is based on a harm-reduction model that uses a health-care approach rather than a punitive approach to address the underlying issues when a crime is committed. Some police officers object to the program's mission, but proponents say that forcing compliance would be counterproductive.

More than 2,700 police departments in the U.S. have crisis intervention teams aimed at responding to mental health crises with fewer arrests and less violence, but the death of Daniel Prude in Rochester police custody offers clear lessons in the shortcomings and misuse of the CIT model. A lack of adequate mental health services across the country, coupled with superficial training of the police, too often means a police response to a crisis will not de-escalate the situation or lead to meaningful help for the person in crisis. A recent study found CITs have not shown they will lower violence.

Crime-tracking mobile apps give millions of Brazilians crowdsourced data on urban violence, alerting people to dangerous places and filling gaps in government data on shootings, robberies, and other risks. But apps such as Fogo Cruzado (“Crossfire”) and Onde Tem Tiroteio (“Where There's a Shooting”) offer statistically crude glimpses of crime, distorted by media and racial biases that one expert blames for myths about the risks people actually face.

An initiative on the Moscow metro system has posters on the train featuring cats and dogs that are looking for a home. Known as the “Tails and Paws” train, these animals come from 13 animal shelters in the city and riders can use their phone to scan the poster to learn more about the animals up for adoption. “It’s about forming a new culture of responsible attitude to animals,” says one of the workers at a shelter.

CAHOOTS has become a national model because of its uncommon partnership with the Eugene Police Department. The police chief says CAHOOTS' unarmed first responders to mental health crises can de-escalate crises before crimes occur or someone gets hurt. That's the idea behind the decades-old agency that takes calls where police can sometimes cause worse outcomes. The crisis intervention workers and medics treat people on the scene or transport them to places where they can get the help they need. Police are available but rarely needed for safety on those calls.

Thunder Bay police formed IMPACT (Integrated Mobile Police Assessment Crisis Team), pairing crisis responders with mental health expertise with police officers to respond 24/7 to people experiencing mental health crises. Instead of defaulting to police responses, which risk the use of force and often land people in custody or a hospital, the teams often are able to get people connected to needed social and health services. So far the team has managed to divert about 40 percent of calls to helping services.

Two insurance companies, Discovery and Dialdirect, implemented a smartphone app for drivers to report potholes in their city. The companies then fill the potholes and brand them with their logos.

During the pandemic, indigenous communities received massive federal funding through the 2020 Coronavirus Aid, the 2021 American Rescue Plan Act, and the Relief and Economic Security Act for a number of needs, like infrastructure and tribal housing improvements. Many indigenous entities received smaller funds too. But COVID exacerbated several long-pending and neglected issues, local officials and tribal members say, and the funding does not sufficiently address them in the longterm.