A Crisis Line That Calms With Texting and Data

A policy adopted in Eugene’s 4J School District has been creating safe spaces for transgender students from kindergarten through high school. Gender-inclusive programs at the University of Oregon have marked the school as a national leader in LGBTQ acceptance.

Since 1995, Pragnachaksu has paved a path to empowerment for blind women in India, offering academic and vocational classes in addition to braille instruction. The school provides free housing and tuition for girls looking for primary and secondary education, a service that is usually unavailable to the country's eight million blind citizens, and to visually impaired women in particular.

Paul Sinton-Hewitt, founder of the charity Parkrun, never set out to create a revolution. All he wanted was a low-pressure space to run. Now, his organization supports over 1,600 community running events around the globe, with an expected one million participants by 2023. This is part of a trend of “people’s innovation,” or the idea that innovation can come from users rather than just executives. Parkrun exemplifies the inclusive spirit of people’s innovation and the positive impacts it can spread all around the world.

The Kansas City school district and a group of local nonprofits are implementing a new software management system that will allow partners to access student data from a range of sources. The data-sharing agreement will paint a more holistic picture of students and, in the future, allow teachers and others to make informed interventions when appropriate.

Connecting LGTBQ+ teens with peers and adults for support can help reduce depression and the risk of suicide. Organizations like the Four Corners Rainbow Youth Center in Durango, Colorado, and the Gender and Sexuality Resource Center at Fort Lewis College provide safe spaces where youth feel welcome and supported by a network of peers and adults. The centers also act as social spaces where youth, parents, and their communities can come together.

Medical professionals throughout the United States are starting to implement mental health screenings during routine care in order to better assess those at risk of suicide. Using a combination of health records and questionnaires to flag which patients should have continued follow-ups, clinics and primary care specialists prioritization of suicide intervention is already showing significant results.

Activists in Berkeley, California, are filling in what they say is a gap in homeless services during the coronavirus outbreak. Volunteers are safely delivering food and other supplies to those without shelter.

To replace lost business and keep their employees on staff, Tasmanian businesses quickly diversified into new product lines to meet COVID-19-related demand. A camera accessories firm that saw nearly all of its sales to the film and TV industries dry up became a manufacturer of face shields. A plastic manufacturer increased its business by turning out acrylic counter-top protective screens. And a whiskey distillery began producing 2,000 liters of hand sanitizer per week.

More than 2,700 police departments in the U.S. have crisis intervention teams aimed at responding to mental health crises with fewer arrests and less violence, but the death of Daniel Prude in Rochester police custody offers clear lessons in the shortcomings and misuse of the CIT model. A lack of adequate mental health services across the country, coupled with superficial training of the police, too often means a police response to a crisis will not de-escalate the situation or lead to meaningful help for the person in crisis. A recent study found CITs have not shown they will lower violence.

Employers like the St. Partick Clinic in South Sudan are hiring based on attitude and trainability instead of technical skills and knowledge to find employees that are trustworthy and reliable.