Artwork stating 'Education Destroys Barriers', 'We Demand Treatment', and 'I Need A Chance'

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  • Homelessness on wheels: Boise Police, social workers launch new initiative for those living in vehicles in downtown Boise

    An emergency shelter, a housing nonprofit, the City of Boise, and the Boise Police Department came together to coordinate efforts and give assistance to the growing number of residents experiencing homelessness and living in RVs and cars around the city. The “Street Outreach Support” program involves knocking on the vehicle doors and offering temporary housing and medical attention to those who need it. While there are a smattering of reasons that people are living in their vehicles, the city is searching for a more permanent solution to getting people access to affordable housing.

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  • Call police for a woman who is changing clothes in an alley? A new program in Denver sends mental health professionals instead.

    To avoid unnecessary arrests and reduce police-public friction, Denver's STAR program (Support Team Assistance Response) sends a mental health professional and a paramedic to some mental-health-related 911 calls instead of sending police. In the first three months of the pilot program, the STAR team – covering only certain areas of the city during weekdays – handled 350 calls without needing police backup. STAR builds on a 4-year-old program pairing Denver police with mental health professionals. That program handled 2,223 calls in 2019 and is expanding.

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  • In CAHOOTS in Oregon

    Oregon's CAHOOTS program has succeeded in replacing police on many mental-health crisis calls over its 30-year history because it is integrated in a larger system of services, including law enforcement. CAHOOTS' crisis workers, who cover the cities of Eugene and Springfield with three vans taking dozens of calls for help a day, come to their jobs with expertise as EMTs, nurses, or social workers. Then they spend 500 hours of training in crisis management and de-escalation, learning to offer help without forcing it, and without the threat of arrest except in the few cases when police backup is needed.

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  • Where Calling the Police Isn't the Only Option

    As the "defund-the-police" campaign sparks interest in alternatives to police-only responses to crises involving mental illness or similar problems, cities as disparate as Eugene, Oregon, and Stockholm serve as exemplars of ways to handle thousands of calls per year without involving the police. Like Eugene's CAHOOTS program, Stockholm's Psykiatrisk Akut Mobilitet (PAM) sends mental health and medical professionals to help people suffering mental crises. Now Oakland, Portland, Denver, New York, and other cities are exploring how to customize such programs to their own communities' needs.

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  • Suicide hotline offers young people hope and a chance to talk with peers

    In Arizona, a teen-run suicide prevention hotline connects teens who need someone to talk to with a peer operator who works to listen to and calm the caller. The volunteer teenage operators don't offer medical advice but do undergo clinician-supervised training that includes active listening, collaborative problem solving and the ability to connect with callers.

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  • How to Meet New People, Even at a Distance Audio icon

    Coronavirus-related loneliness increased demand for groups that help people make personal connections and new friends, even if at a distance. A New York MeetUp, “I wanted to do that … just not alone”, has seen attendance at socially distanced activities increase. “Living Room Conversations,” an online platform where volunteers host discussions on timely topics, saw 1,000 new members since March and a 62% increase in page views. The groups encourage vulnerability and connection, but are not meant to replace professional mental-health counseling for those who are struggling with loneliness and other traumas.

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  • Community gatherings offer healing for emotional wounds after disasters

    Wildfires cause anxiety and other mental-health problems, but Sonoma County's Latino people can get help from a convivencia: a community gathering hosted by one of the nonprofit health and community centers in the area. To connect with people who may distrust or be blocked from using government-funded mental health care, or who may distrust mental health care altogether, the support-group therapy comes in the guise of a social gathering. Some sessions may focus as well on domestic violence or other social problems.

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  • The Prison Within

    In San Quentin Prison, men convicted of murder attend a 72-week restorative-justice circle where they tell their stories of trauma: what they suffered in their lives, and how they turned that into harm they inflicted on others. The Victim Offender Education Group enables a form of accountability and healing that being locked up doesn’t, because of the dialogue among the men and with others’ victims of violence.

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  • With a truce brokered over Zoom, one D.C. neighborhood goes nearly 100 days without a shooting

    Violence interrupters conducted a dozen meetings over Zoom to negotiate a truce between two warring groups in a neighborhood that went from 11 shootings in 5 months to none for at least 99 days following the truce. To mediate the personal disputes that had led to violent clashes, those leading the negotiations, from the D.C. attorney general's Cure the Streets program, used their knowledge of the community and their credibility as streetwise actors standing apart from police to strike an agreement. Truces like this often don't last long, but this one helped amid big increases in violence citywide.

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  • Sent to prison young, they found healing at northern Michigan camp

    The Youth Justice Fund sends formerly incarcerated men and women to a lakeside summer camp as therapy for the trauma they suffered growing up and during long prison sentences that started when they were teenagers and extended decades into adulthood. By enjoying water sports on Lake Michigan and taking classes in art and music on a 300-acre forested campground, the recently released people find a safe place to talk about their trauma and the challenges of reentering society. For some, these days represent the first real freedom and joy they have experienced as adults.

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