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  • Both lost jobs. She got paid. He waits. Where they live may be the reason why.

    Four years before the pandemic caused unemployment compensation claims to spike, South Carolina took advantage of a federal grant to modernize its claims processing systems. That upgrade saved thousands of hours of time once claims rose sharply, which meant that people making legitimate claims got paid relatively quickly. That stands in contrast with the Virginia Employment Commission's huge backlog, which must be run through a decades-old system. The state was finally upgrading its systems when the pandemic put that work on hold, leaving some laid-off people in financial limbo for several months.

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  • Free Wi-Fi, e-magazines, dial-a-story: Kansas City libraries' popular pandemic services

    Digital library services in Kansas City were ramped up to serve patrons even as doors closed to visitors during the pandemic. Wi-Fi Hotspots were made available for downloading books, virtual story times for children were offered, and in addition to digital programs, services like dial-a-story were also offered over the phone for families without adequate internet service.

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  • The 40-Year-Old System: How an upgrade could help the VEC solve payment problems

    If Virginia taxpayers who lost their jobs in the pandemic want to understand why their unemployment insurance payments lagged for months and why they couldn't get the Virginia Employment Commission on the phone, they could look to South Carolina. In 2017 that state took advantage of a grant to upgrade its computer systems. It was able to process payments much more quickly, needed many fewer call-center staff, and could help South Carolinians take advantage of enhanced pandemic benefits much sooner. Virginia has struggled to upgrade is decades-old systems, which were overwhelmed with calls and claims.

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  • St. Louis technology detects lots of gunfire, but calls often lead to a dead end

    St. Louis was one of the first cities to adopt ShotSpotter technology, which uses a network of microphones, software, and human monitors to detect and analyze gunshot sounds. The detection system summoned police more than 15,000 times last year. Only 1% of those calls in a 10-year span yielded enough evidence to result in a police report, and only 13 arrests resulted. There is no evidence that the system actually reduced gun violence. Advocates say the system, which costs St. Louis taxpayers and a nonprofit group more than $1 million per year, yields other useful intelligence and should be maintained.

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  • What Robots Can—and Can't—Do for the Old and Lonely

    The Joy For All Companion provides lifelike robot pets to lonely seniors. These robotic pets provide much-needed company to a group of people most at risk of being impacted by the loneliness epidemic that was exacerbated by COVID-19.

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  • Inside Elephant Territory

    New tactics are being implemented to prevent elephants from approaching farmland in Sri Lanka. Clashes between people and elephants have increased with the expansion of small farms encroaching into elephant habitats. One solution to prevent damage to crops and to protect people has been electric fences. The fences deliver a small shock - enough to deter the elephant without harming it.

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  • There's a detective at the door; she wants to say 'sorry'

    Using a federal grant to reopen unsolved sexual assault cases, Tucson police and prosecutors have provided hundreds of victims with something they were denied when they first reported being attacked: a clear sense that authorities take their cases seriously. Dozens of possible serial rapists were identified when DNA testing was finally performed, and several suspects were prosecuted. When notifying victims their long-ago cases were getting a second look, detectives and victim advocates start with an apology for neglecting or mishandling the cases in the past.

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  • “You Save as Long as You Have To”

    The first DNA database in unsolved rape cases was created at the Greater Baltimore Medical Center nearly 50 years ago by a forensic pathologist who was appalled by the callous treatment of rape victims and the impunity their attackers were granted. Dr. Rudiger Breitenecker's methodical storage of physical evidence and meticulous documentation enabled dozens of convictions, and some exonerations, decades later with the development of DNA testing. Baltimore County's use of the evidence became a model for other prosecutors and police around the country.

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  • This pregnancy test came back positive for the environment

    Pregnancy tests account for two million pounds of plastic waste a year. If you were born before the 1980s, chances are your mother's pregnancy test is in a landfill. Since its creation in the 1970s, pregnancy tests remained the same; as single-use plastics that are not biodegradable. The founders of Lia Diagnostics sought to change that by revolutionizing the design and creating a pregnancy test made out of paper.

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  • Santa Barbara County Looks to Yolo County for Criminal Justice Reform

    By turning over its criminal justice data to Measures for Justice, a nonprofit developer that turns raw data into publicly available reports, the Yolo County district attorney has a much better grasp on the work that it has been doing. Better data mean better-informed decisions about criminal justice reforms. The investment in the new system is prompting policy changes because of racial disparities showing up in the numbers. And that is prompting many other DAs to clamor for the same kind of system.

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