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  • The Stickers that Save Lives

    June 04, 2017 |

    BBC |

    Radio |

    Over 15 Minutes

    Response Location: Kenya, Nairobi

    Vehicle crashes are the number one cause of death for young adults in nearly every country around the world, but the issue receives less policy attention or funding than diseases or terrorism. One clever initiative called Zusha in Kenya is using a very simple method - stickers - to spread safety messages on public transportation, and have already reduced bus accidents by as much as 25%.

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  • The Future of CRM and Customer Service: Look to Boston

    June 01, 2017 |

    Government Technology |

    Text |

    Under 800 Words

    Response Location: United States, Boston, Massachusetts

    To better serve the Boston community, the city launched a mobile app to address gaps in traditional 311 hotline calls. Now, "nearly 60 percent of service requests come via digital channels" and city officials are better able to "track the city’s performance against a benchmark service-level agreement."

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  • Cloud 311 Popularity Grows as Cities of All Sizes Move to Remotely Hosted CRM

    June 01, 2017 |

    Government Technology |

    Text |

    1500-3000 Words

    Response Location: United States, Sacramento, California

    Traditional 311 operations can be costly to maintain, so the city of Sacramento implemented cloud CRM in order to cut costs and increase flexibility of operations. While there is still room to expand what is offered, this cloud-based solution does offer the "ability to set up and launch 311 quickly, without the need for IT staff to maintain the servers and networks."

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  • Officials: Mental health officer program already successful

    May 23, 2017 |

    The Victoria Advocate |

    Text |

    Under 800 Words

    Response Location: United States, Victoria, Texas

    In Victoria, Texas, the police department and mental health officials are joining forces to better respond to community crisis situations. From certifying police officers as mental health officers to assessing whether people already in jail have mental illnesses, the city is already reporting success from the initiative.

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  • English learners: Struggling CT schools ignore a proven path

    May 22, 2017 |

    The Connecticut Mirror |

    Text |

    1500-3000 Words

    Response Location: United States, Portland, Oregon

    Dual language programs create a bifurcated school day with one half taught in English and the other half in a different language. Research has overwhelmingly shown that these programs, starting as early as kindergarten, helps close academic gaps between native and non-native English speakers as well as strengthen English skills and skills in their native language.

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  • The Big Green Bang: How renewable energy became unstoppable

    May 18, 2017 |

    Financial Times |

    Multi-Media |

    5-15 Minutes

    Response Location: United Kingdom, London, Greater London

    An economic shift to renewable energy could take decades, but thanks to rapidly evolving disruptive technologies, dropping prices of solar and wind power sources, and increasing market demand for green business, the new age of renewable energy could encompass the world economy much more quickly.

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  • When Chicago cops moonlight, no one is watching

    May 08, 2017 |

    Chicago Reporter |

    Text |

    1500-3000 Words

    Response Location: United States, Chicago, Illinois

    There is much to be learned from The Chicago Police Department's failure to regulate moonlighting police officers. Boasting the nation's weakest oversight of documenting its officer's second-shift jobs, the department has seen repercussions both in shooting statistics and tax payer dollars. It's not what Chicago is doing that is a solution, but what others are doing that they should learn from.

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  • How A Man With No Coding Experience Built An App That's Bringing Solar Power To Yemen

    May 08, 2017 |

    FastCompany |

    Text |

    Under 800 Words

    Response Location: Yemen

    The civil war in Yemen caused the electrical grid to fail and left many in the country without reliable access to electricity. As Yemenis tried to implement solar power, many were finding the process difficult with nowhere to turn for answers. Anwar Al-Haddad couldn't find a solution for this growing problem, so he invented an app, despite a lack of coding knowledge, by using another app that had been invented in the Silicon Valley.

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  • Black Teachers Matter. School Integration Doesn't

    May 04, 2017 |

    Education Week |

    Text |

    800-1500 Words

    Response Location: United States

    Only seven percent of public school teachers are black. Rafiq R. Kalam Id-Din II dismisses school integration as the central solution to equal opportunity in education. He shows instead that dropout rates for black male students fell by 39 percent when students had at least one black teacher in grades 3-5.

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  • Threatened Species? Science to the (Genetic) Rescue!

    April 27, 2017 |

    Smithsonian |

    Text |

    1500-3000 Words

    Response Location: United States, Richmond, Indiana

    As climate change, human encroachment, and habitat loss increasingly threaten the existence of numerous species around the world, some scientists are turning to a controversial and complex method to try and bring populations back from the brink. Genetic rescue is the method of reintroducing biodiversity into the reproductive pool of an endangered species - either by relocating individuals from one area to another or even directly editing their genetic material - and has been successful in preventing the extension of animals like the Florida panther and prairie chicken.

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